Privacy
Privacy Policy
Mossbrook Audio Consulting respects your privacy. This policy explains what information we collect through this website and how we use and protect it.
Effective date: September 17, 2026
Information we collect
When you submit our contact or consultation-request form, we may collect:
- Your name
- Your organization, if provided
- Your email address
- Your telephone number, if provided
- Your city
- The type of organization or studio you represent
- The services you are interested in
- Information you provide about your sound system, equipment, project, or technical needs
Our website and hosting providers may also automatically process limited technical information, such as your IP address, browser type, device information, and basic website logs, as necessary to operate and secure the website.
How we use your information
We use the information you provide to:
- Respond to your inquiry
- Schedule and conduct consultations
- Prepare proposals, scopes of work, or service recommendations
- Provide requested services
- Maintain appropriate business and project records
- Protect the website and prevent spam, fraud, or misuse
We do not sell your personal information. We do not use information submitted through the consultation form for unrelated advertising or marketing.
Service providers
We may use website-hosting, form-processing, email, scheduling, or other service providers to operate the website and respond to inquiries. These providers may process information on our behalf as necessary to provide their services.
We do not authorize service providers to use information submitted through our website for their own unrelated marketing purposes.
Information sharing
We may disclose information:
- To service providers working on our behalf
- When reasonably necessary to provide services you requested
- When required by law or legal process
- When necessary to protect Mossbrook Audio Consulting, our clients, or others from fraud, misuse, or harm
We do not sell or rent personal information to third parties.
Data retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, resolve disputes, or comply with legal obligations.
Your choices
You may request that we correct or delete personal information you submitted through this website, subject to any information we must retain for legitimate business or legal purposes.
To make a privacy request, use the form on our Contact page and write “Privacy Request” at the beginning of your message.
Data security
We take reasonable measures to protect the personal information submitted through this website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children's privacy
This website and our services are intended for adults and organizations seeking audio-consulting services. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy as our website or business practices change. The effective date at the top of this page will indicate when the policy was most recently revised.
Contact us
If you have questions about this Privacy Policy or our handling of personal information, please submit a message through the Contact page and write “Privacy Request” at the beginning of your message.